1. disconnect the battery
RUN IT on AC power only
2. open an elevated command prompt that is windows button, type in search
cmd
when it appears above as command prompt
right click and click run as admin
when the cmd window opens
type
sfc /scannow
there is a space between sfc and the /
3. Are the air vents of the laptop clean, inspect just visually and see if they are visibly choked with dust
A number of your problems COULD POSSIBLY be overheat - the sudden unexpected shutdowns
RUN IT on AC power only
2. open an elevated command prompt that is windows button, type in search
cmd
when it appears above as command prompt
right click and click run as admin
when the cmd window opens
type
sfc /scannow
there is a space between sfc and the /
3. Are the air vents of the laptop clean, inspect just visually and see if they are visibly choked with dust
A number of your problems COULD POSSIBLY be overheat - the sudden unexpected shutdowns