Hello All,
After attempting to add the printer an alternative way I was presented with the following screen -
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I noticed on the Windows 7 32 bit computer (which the printer is connected to) that the Administrator account was logged on, but after rebooting this computer it came to my attention that the Administrator account was without a password.
I added a password for the account, and after this I was able to connect to the printer from the Windows 7 64 bit (client) computer without issue.
I hope that this helps others who may encounter this error.
Kind Regards,
Davo
After attempting to add the printer an alternative way I was presented with the following screen -
I noticed on the Windows 7 32 bit computer (which the printer is connected to) that the Administrator account was logged on, but after rebooting this computer it came to my attention that the Administrator account was without a password.
I added a password for the account, and after this I was able to connect to the printer from the Windows 7 64 bit (client) computer without issue.
I hope that this helps others who may encounter this error.
Kind Regards,
Davo