Quantcast
Channel: Tech Support Guy - Windows 7
Viewing all articles
Browse latest Browse all 6907

Computer running very slow; not sure if viruses or malware; desperately need help

$
0
0
Quote:

I have an Acer laptop with Windows 7.
Download and save the

TSG System Information Utility (SysInfo.exe)

After it's been downloaded and saved, double-click it to run it.

Information about your computer will appear.

Return here to your thread, then copy-and-paste the ENTIRE text here.

-------------------------------------------------------

Quote:

I frequently scan my computer with MalwareBytes software, and occasionally it shows malware in the results.
Go here, then click the large blue "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.

Close all open windows first, then double-click AdwCleaner.exe to load its main window.

Click the "Scan" button, then allow the scanning process to finish.

Click the "Report" button.

When the log appears, save it.

Return here to your thread, then copy-and-paste the ENTIRE log here.

-------------------------------------------------------

Viewing all articles
Browse latest Browse all 6907

Trending Articles