Glad to hear everything turned out ok in the end and you're welcome.
I'd guess as they have had to replace the laptop there was more wrong with it than just the hard drive as that is quick and easy to exchange for a new one. I'd have to assume the motherboard was faulty which can be tricky to replace so they went for an easier option. Good news that you ended up with a better machine and another full year of warranty.
I'd guess as they have had to replace the laptop there was more wrong with it than just the hard drive as that is quick and easy to exchange for a new one. I'd have to assume the motherboard was faulty which can be tricky to replace so they went for an easier option. Good news that you ended up with a better machine and another full year of warranty.