Do not know how bad my problem si but looks real bad

Here is the system data requested.

have tried the malwarebytes program and it found nothing.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X2 521 Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 3839 Mb
Graphics Card: ATI Radeon HD 4200, 256 Mb
Hard Drives: C: Total - 942461 MB, Free - 72396 MB; D: Total - 11305 MB, Free - 1380 MB;
Motherboard: FOXCONN, 2AB1
Antivirus: Norton Security Suite, Updated and Enabled

Thanks