I am running Windows 7, SP1 64-bit operating system. After the kids used the computer for a week or so, random pop-ups and extensions began appearing in Chrome browser. The computer is otherwise working normally, but when I try to install and/or run MalwareBytes, Avast or any virus scan, something is preventing them from running. I've tried to follow posts with similar problems, but so far nothing has worked. I would appreciate it if someone could walk me through the steps of removing this virus. Thank you!
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