Resetting IE will only remove disabled Add-ons. As the Add-on that is causing the problem is clearly not disabled it comes back after the reset, as you have discovered.
The best thing to do is to run this Adware remover below which will take out any dubious Add-ons.
Click on this link to download : ADWCleaner Click on the Download Now button and save it to your desktop.
NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.
Close your browser and double click on this icon on your desktop:![]()
You will then see the screen below, click on the Scan button (as indicated), accept any prompts that appear and allow it to run, it may take several minutes to complete, when it is done click on the Clean button, accept any prompts that appear and allow the system to reboot. You will then be presented with the report, Copy & Paste it into your next post.
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The best thing to do is to run this Adware remover below which will take out any dubious Add-ons.
Click on this link to download : ADWCleaner Click on the Download Now button and save it to your desktop.
NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.
Close your browser and double click on this icon on your desktop:

You will then see the screen below, click on the Scan button (as indicated), accept any prompts that appear and allow it to run, it may take several minutes to complete, when it is done click on the Clean button, accept any prompts that appear and allow the system to reboot. You will then be presented with the report, Copy & Paste it into your next post.
