Hi, I'm kind of at my wits end at this point. I don't know if my problems are fixable, or if I just need to get a new computer.
It started with just a few programs on my computer that had side by side configuration errors. I was advised to uninstall and reinstall the Microsoft Visual C++ Redistributables, but some would not reinstall correctly.
Several of the shortcuts on my computer are no longer working.
I have an HP Pavilion g7 running windows 7. I was using Firefox as a browser, but now I can't get adobe flash player to run on it at all. See posts here:
https://support.mozilla.org/en-US/qu...#answer-614388
and here:
https://forums.adobe.com/message/6656544#6656544
So I've had to use Chrome. Now, more and more programs won't open and are causing Windows to crash "Windows Explorer has stopped working." I ran a disk check and no errors were found. On the reboot I had and Event10 WMI error, and was able to find a fix through Microsoft.
Here are a list of the most recent errors:
Faulting application name: Explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x738
Faulting application start time: 0x01cfc20034cb8939
Faulting application path: C:\Windows\Explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 63bbe6ba-2df5-11e4-b37d-101f74b4a21f
------
Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{c1ae9c36-dcfb-11e2-acf1-101f74b4a21f}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly. Check security on the volume, and try the operation again.
Operation:
Removing auto-release shadow copies
Loading provider
Context:
Execution Context: System Provider
-----
The HP Support Assistant Service service failed to start due to the following error:
The system cannot find the file specified.
-----
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0xAC8112A71646. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
-----
The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:
The dependency service or group failed to start.
-----
The Application Virtualization Client service depends on the Application Virtualization Service Agent service which failed to start because of the following error:
The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
-----
The ZoneAlarm Privacy Service service failed to start due to the following error:
The system cannot find the file specified.
-----
Faulting application name: minesweeper.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9f5
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x9f4
Faulting application start time: 0x01cfc1e019a08ba2
Faulting application path: C:\Program Files\Microsoft Games\minesweeper\minesweeper.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 57a066ac-2dd3-11e4-ba09-101f74b4a21f
-----
Faulting application name: FreeCell.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9f8
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x1708
Faulting application start time: 0x01cfc1e0059474d8
Faulting application path: C:\Program Files\Microsoft Games\FreeCell\FreeCell.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 44d5a9a6-2dd3-11e4-ba09-101f74b4a21f
-----
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
-----
Activation context generation failed for "c:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
And several repeats of the above. Please let me know what other info you may need. I truly appreciate any assistance. Thanks.
Here is the system info:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A4-3300M APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 2
RAM: 3562 Mb
Graphics Card: AMD Radeon(TM) HD 6480G, 512 Mb
Hard Drives: C: Total - 457488 MB, Free - 366637 MB; D: Total - 15186 MB, Free - 1684 MB; E: Total - 4055 MB, Free - 1126 MB;
Motherboard: Hewlett-Packard, 3568
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled
It started with just a few programs on my computer that had side by side configuration errors. I was advised to uninstall and reinstall the Microsoft Visual C++ Redistributables, but some would not reinstall correctly.
Several of the shortcuts on my computer are no longer working.
I have an HP Pavilion g7 running windows 7. I was using Firefox as a browser, but now I can't get adobe flash player to run on it at all. See posts here:
https://support.mozilla.org/en-US/qu...#answer-614388
and here:
https://forums.adobe.com/message/6656544#6656544
So I've had to use Chrome. Now, more and more programs won't open and are causing Windows to crash "Windows Explorer has stopped working." I ran a disk check and no errors were found. On the reboot I had and Event10 WMI error, and was able to find a fix through Microsoft.
Here are a list of the most recent errors:
Faulting application name: Explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x738
Faulting application start time: 0x01cfc20034cb8939
Faulting application path: C:\Windows\Explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 63bbe6ba-2df5-11e4-b37d-101f74b4a21f
------
Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{c1ae9c36-dcfb-11e2-acf1-101f74b4a21f}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly. Check security on the volume, and try the operation again.
Operation:
Removing auto-release shadow copies
Loading provider
Context:
Execution Context: System Provider
-----
The HP Support Assistant Service service failed to start due to the following error:
The system cannot find the file specified.
-----
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0xAC8112A71646. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
-----
The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:
The dependency service or group failed to start.
-----
The Application Virtualization Client service depends on the Application Virtualization Service Agent service which failed to start because of the following error:
The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
-----
The ZoneAlarm Privacy Service service failed to start due to the following error:
The system cannot find the file specified.
-----
Faulting application name: minesweeper.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9f5
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x9f4
Faulting application start time: 0x01cfc1e019a08ba2
Faulting application path: C:\Program Files\Microsoft Games\minesweeper\minesweeper.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 57a066ac-2dd3-11e4-ba09-101f74b4a21f
-----
Faulting application name: FreeCell.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9f8
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x1708
Faulting application start time: 0x01cfc1e0059474d8
Faulting application path: C:\Program Files\Microsoft Games\FreeCell\FreeCell.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 44d5a9a6-2dd3-11e4-ba09-101f74b4a21f
-----
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
-----
Activation context generation failed for "c:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
And several repeats of the above. Please let me know what other info you may need. I truly appreciate any assistance. Thanks.
Here is the system info:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A4-3300M APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 2
RAM: 3562 Mb
Graphics Card: AMD Radeon(TM) HD 6480G, 512 Mb
Hard Drives: C: Total - 457488 MB, Free - 366637 MB; D: Total - 15186 MB, Free - 1684 MB; E: Total - 4055 MB, Free - 1126 MB;
Motherboard: Hewlett-Packard, 3568
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled